Two years ago my sweet husband and sweet brother-in-law (he's single and awesome and eligible, however, he lives in Alaska) built an entertainment center in my basement for Christmas. It's beautiful. I love it. They had to pull the carpet back and it has been folded over just waiting to be re-tacked for the past two years. TWO YEARS. Well, enough was enough and I threatened to call a carpet repair person and when my husband nodded in agreement, I started searching.
My search led to Heller Carpets so I called and left a message. Steve called me back and immediately scheduled a time to come and do an estimate. He let me know that he would give me an estimate on the spot and that if I agreed, he would go ahead and do the work. We scheduled for 12:30pm and he arrived at....12:30pm. I commended him on being prompt (who is prompt these days?!) and took him downstairs. For 22 feet of carpet repair as well as double strips he charged $125.00 and my budget for it was $150.00 so I was happy. He finished the job and was out in less than an hour and was completely professional. He also left me a bottle of carpet spot remover and a coupon for free carpet cleaning.
I would absolutely use them again and would recommend them to anyone that needs carpet repair.
Not bad!! The coupon for free carpet cleaning will almost pay for the repair costs! And showing up on time? Who does THAT? (um, almost no one anymore!)ReplyDelete